...services   

RELIABLE PROPANE DELIVERY
As a Brick Propane customer, you can count on dependable delivery. Our supply and support contacts work to assure that propane is always available. And our own fleet of transports and delivery vehicles provides the fuel you need when you need it.

"KEEP FULL" DELIVERY
We continually strive to provide the best service at the least cost to our customers. To do this, we must find ways to lower our costs of providing the service. One way the customer can help us lower our expenses and provide a benefit to themselves is to allow us to fill their tanks automatically.

When you place your account on "keep full" we watch your tank for you and deliver while on our regular routes. The benefits of this include:

• no interruptions in your heat and hot water
• no inconvenience of watching the gauge on your tank
• no embarrassment from letting yourself run out of propane
• no additional costs to put an "out of gas" system back in service
• no additional costs for emergency service after our normal hours
• peace of mind that you will have plenty of propane in case of bad weather

The best part of this free service is that while you receive all of those benefits, it helps us to control our costs by lowering our mileage, maintenance and labor as we are not taking equipment and manpower from cost efficient routes to make special deliveries.

Please contact our office if you are interested in participating in this free program, or if there is ever anything we can do to provide you with better service.

TRANSPORT DELIVERY
Brick Transport serves as a regional carrier of propane for area marketers and shippers. We are also a carrier for commercial and agricultural end users. Our fleet is ready and able to service your needs, whether for one load or any number of loads.

BUDGET PLAN
The "Budget Plan" is the most convenient way for most customers to pay their gas bills. Based on the amount of gas used the previous year, along with some adjustments for normal winter weather and forecasted pricing, we calculate your annual bill. We divide that figure into equal payments. The payment schedule runs from July to April, with a two-month "catch-up" period to reconcile balances. While on the budget plan, you are always charged the current cash price for propane deliveries and we put a cap on your cost for the season. This convenient payment arrangement offers an easy way to smooth out the peaks and valleys in your monthly energy bills.

SUMMER-FILL PROGRAM
If you are a keep full customer and your account with us is paid in full, we will automatically fill your tank in the summer when prices are lowest. If not on keep full, you will need to contact our office or your propane delivery driver to receive your propane fill in the summer. You may choose to either delay payment until October 1st or pay for the delivery anytime before then to receive the cash discount price.

PROPANE PRE-PAYMENT
When contracting with you for the pre-payment of your propane for the coming heating season, we agree to guarantee a specified price for a specific amount of propane to be delivered when needed. Propane delivered by us will be applied to your contracted gallons until your full allotment has been supplied. The guaranteed price per gallon terminates on April 30th. At that time you will receive either a refund or a credit to your account for any propane prepaid but not delivered prior to that date.

TANKS AND EQUIPMENT
Brick Propane sells and leases many popular sizes of propane tanks for your needs. We carry a large inventory of hoses, fittings and related propane equipment to install or repair your gas system.

SERVICE DEPARTMENT
At Brick Propane, our goal is to achieve the highest level of customer satisfaction while maintaining the highest level of safety. Our service technicians are trained in safe handling and installation procedures. Emergency service is available should you experience problems after hours.

PAYMENT TERMS
All deliveries of propane where credit has been extended are due and payable within 30 days of the statement date. A discount of 5 cents per gallon is offered to those customers who pay within 10 days of delivery and have no past due balance on account. For your convenience, we accept Visa, Mastercard and Discover for any type of purchase or payment. Financing for major purchases including home heating equipment, fireplaces, or grills is available.

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